What Is the Consumentenbond?

A young man with a blue hoody sitting with his hands over his face. An open box next the to the man and more unopened boxes in the background.

Advocating for Consumers Since 1953

The Consumentenbond is a Dutch non-profit organization that represents consumer interests in the Netherlands. Established in 1953, it is the largest and most trusted voice for consumer rights, safety, and transparency across various industries.

What Does the Consumentenbond Do?

Independent product tests: They regularly test and review products like smartphones, washing machines, and insurance policies to help consumers make informed decisions.
Service comparisons: From internet providers to health insurers, the Consumentenbond ranks and compares providers based on quality and price.
Legal support: Members can access legal advice and mediation in case of disputes with companies.
Campaigning: They push for stronger consumer protection laws and improved industry standards.

Membership and Access

While some information is publicly available, full access to test results, product ratings, and legal assistance is offered only to paying members. Membership starts from a small monthly fee and can be managed online via their official website: consumentenbond.nl.

Why It Matters for Expats

If you're new to the Netherlands, navigating consumer choices can be overwhelming—especially in Dutch. The Consumentenbond provides trusted, independent advice that’s helpful for anyone unfamiliar with local brands or services.

Pro Tip

Use the Consumentenbond’s reviews when selecting health insurance, comparing energy providers, or choosing a new phone contract. Their impartial research can save you time, money, and frustration.

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